How to Prepare for a Professional Window Cleaning Visit

Walk around the outside of the house and move anything that sits right under or in front of a window: potted plants, garden décor, grills, patio furniture, bikes, and hoses. Technicians need to be able to set a ladder or water-fed pole safely and move freely around the perimeter.

Pay extra attention to decks and patios. Outdoor furniture and planters tend to cluster right in front of sliding doors and large picture windows, which are often the panes you most want cleaned.

You don't need to move heavy items unless they're directly blocking a window. Your technician will let you know if access is an issue.

All of our work happens outside, so you don't need to unlock windows or open up the house. What helps most is easy access to every side of the home.

Unlock side gates or leave the code if you have a keypad lock. A locked backyard gate is the most common reason a crew has to stop and call mid-job.

If you'd like screens removed and cleaned, mention it when you book so it's included on the estimate and the crew plans time for it.

If you have dogs, keep them inside or out of the yard while we work. Technicians are moving around the perimeter with ladders and poles, and an open gate is an easy escape route.

Pick up after pets in the yard before the visit. Crews walk every side of the house and set equipment down in the grass.

Let the technician know about dogs before they arrive, especially if your dog will bark or react to movement outside the windows.

If you have flower beds, vegetable gardens, or fragile plantings close to the house, point them out when the technician arrives. Professional window cleaners use low-rinse-volume methods that minimize water on the ground, but it's good to flag anything especially delicate.

If any of your exterior beds are directly under a window being cleaned, consider moving potted plants temporarily. Ground-level plants in beds typically don't need any intervention.

Your technician will arrive within the scheduled window, do a brief walkthrough outside to confirm scope (especially if any special situations were noted), and then work around the house one side at a time.

If gutter cleaning is part of the visit, gutters are done first so any debris knocked loose doesn't land on freshly cleaned glass. Screens are cleaned and reinstalled as each side is finished.

The job takes roughly 1–2 hours for an average single-story home (20–30 panes). Larger homes, second stories, or combined window and gutter visits take longer. Your technician can give you a time estimate when they arrive.

After the job, your technician will do a walkthrough with you or leave a summary of any noted issues (hard water that requires additional treatment, broken sill mechanisms, etc.).